The VTEX connector is built, but it hasn't been confirmed on a real customer account yet. On your first connection we check it together using your key and fix anything that doesn't match.
Alerts you get
Stock-out warning
SKUs expected to run out within 2 days, with a suggested reorder quantity, sent to WhatsApp.
SKUs expected to run out within 2 days, with a suggested reorder quantity, sent to WhatsApp.
Daily shipping status
Orders shipped, labeled and still pending at 4:20 PM, with the oldest delay.
Orders shipped, labeled and still pending at 4:20 PM, with the oldest delay.
Answers in chat
Ask "how many left?" in WhatsApp and get the number from VTEX.
Ask "how many left?" in WhatsApp and get the number from VTEX.
1. Get a read-only key from VTEX
- VTEX Admin › Account settings › Application keys: create a key with read roles for catalog, inventory and orders.
- Reads up to 300 SKUs and 500 orders, read-only.
2. Connect WhatsApp
- Add WhatsApp to your Meta app and note the business number's Phone number ID.
- Business settings › System users: issue a non-expiring token with whatsapp_business_messaging.
- Free text only reaches people who messaged you in the last 24 hours. Get a utility template with one {{1}} variable approved and enter its name.
3. Paste both into Indigo Agent
Sign up with your email, choose the system and the messenger, and paste the values. The first check runs right away.
FAQ
Can Indigo Agent change anything in VTEX?
No. It only uses read permissions. Nothing is written back to VTEX.
Does it cost anything to send to WhatsApp?
Connecting and alerts are free. WhatsApp itself may have its own message limits on free plans.
Other messengers
SlackMicrosoft TeamsTelegramGoogle ChatDiscordVTEX
No key yet? Try the free stock-out calculator with an Excel file →