Indigo Agent

Safety stock and reorder point, with real numbers

Safety stock is the extra you keep so a slow supplier or a busy week doesn't leave you empty. Most people either skip it or pick a round number. Here is how to size it from your own sales, with one example carried all the way through.

The example

A SKU sells 10 a day on average. Day to day it moves around: the standard deviation of daily sales is 4. The supplier takes 5 days. You want to be in stock 95% of the time.

1. Safety stock when only demand varies

Safety stock = Z × standard deviation of daily sales × √lead time. Z comes from the service level: 90% is 1.28, 95% is 1.65, 98% is 2.05, 99% is 2.33.

1.65 × 4 × √5 ≈ 15 units of safety stock.

2. Reorder point

Reorder point = average daily sales × lead time + safety stock. When stock on hand (plus anything already ordered) drops to this number, place the order.

10 × 5 + 15 = 65. Order when you get down to 65.

3. When the supplier is unreliable too

If lead time itself moves around, add that variation: Z × √(lead time × demand std² + average demand² × lead time std²). If the 5 days are sometimes 4 and sometimes 6 (std about 1 day):

1.65 × √(5 × 16 + 100 × 1) ≈ 22 units. Late deliveries cost you more buffer than noisy demand does.

The shortcut that overshoots

A common rule is (max daily sales × max lead time) − (average daily sales × average lead time). With a best day of 18 and a worst lead time of 7 days that gives 18 × 7 − 50 = 76, five times the formula. It's easy, but it plans for your best sales day and your worst delivery at the same time, which rarely happens. It's fine for a few critical SKUs, expensive across the whole catalogue.

Which service level?

Going from 95% to 99% raises Z from 1.65 to 2.33, about 40% more safety stock for 4 points of availability. Keep 98–99% for bestsellers and items that lose you the customer when missing, and 90–95% for the long tail.

Try it with your numbers

The calculator below does both methods side by side, takes your service level, and gives you a link you can share with the team. Nothing is uploaded.

Open the free reorder point calculator →

Next: see which SKUs run out first from one spreadsheet

Let the agent watch the reorder points for you

Connect your store or WMS read-only. Indigo Agent checks stock every 15 minutes and tells your team in Slack, Teams or WhatsApp when a SKU will run out within 2 days. Free.

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